Privacy Policy
The Mission Guild (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
We may collect the following types of information:
1. Personal Information:
- When you voluntarily provide it through contact forms or inquiries, such as your name, email address, phone number, or other details.
2. Non-Personal Information:
- Automatically collected data, such as your IP address, browser type, operating system, and website usage statistics.
How We Use Your Information
The information we collect is used for:
- Responding to your inquiries or service requests.
- Improving our website functionality and user experience.
- Communicating updates, news, or services, if you opt-in to receive
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share information:
- With trusted third-party service providers who assist us in website operation and management.
- To comply with legal requirements or to protect the safety and integrity of our website.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and gather analytics. You can control cookie preferences through your browser settings
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt-out of receiving communications at any time.
To exercise these rights, contact us at marisa@themissionguild.com.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.
Contact Us
The Mission Guild
Email: marisa@themissionguild.com
Phone: 310.200.9660
The Mission Guild – Terms of Service
Welcome to The Mission Guild (“we,” “our,” or “us”), an independent conservation and custom framing studio founded by Marisa Kuizenga in 2000. With over 36 years of experience in frame and gilded object conservation, custom framing and traditional water-gilding, we are dedicated to excellence in craftsmanship and abiding by the ethics of conservation.
By engaging with our services, you agree to the following Terms of Service.
1. Scope of Services
The Mission Guild provides:
- Restoration and conservation of frames and gilded/polychrome objects
- Custom frame design and fabrication
- Traditional water-gilding and finishing techniques
2. Client Obligations
Clients are responsible for:
- Confirming legal ownership or authorization of submitted artwork
- Providing accurate information on the artwork’s history, condition, and prior treatments, as known
- Reviewing and approving any proposed treatments or design concepts prior to work commencing
- Fully insuring all works of art while they are in transit, during treatment and/or while awaiting framing at The Mission Guild
3. Quotes, Deposits, and Payment
- Estimates are based on a preliminary assessment and may be revised if new conditions emerge during treatment
- A non-refundable deposit is required to initiate service
- Final payment is due upon completion of the project
- Unpaid balances may incur additional fees
4. Turnaround and Scheduling
Each project is unique and timelines will vary depending on the complexity of the work. We will provide an estimated completion window and communicate any significant changes.
5. Risk and Limitation of Liability
Due to the delicate and often historic nature of the items we handle, The Mission Guild is not liable for:
- Pre-existing damage
- Fragility due to age or materials
- Unexpected reactions from previous treatments or materials
6. Shipping, Handling, and Storage
- Clients are responsible for all shipping and transportation unless otherwise arranged
- We are not liable for loss or damage incurred during third-party shipping
- Artwork left unclaimed beyond 30 days after completion may incur storage fees
7. Use of Project Images
The Mission Guild has permission to photograph your artwork and the finished project for archival, educational, or promotional purposes.
8. Intellectual Property and Studio Content
All content on The Mission Guild’s website—including copy, images, branding, and educational materials—is the intellectual property of The Mission Guild and may not be used or reproduced without written consent.
9. Right to Refuse Projects
We reserve the right to decline any project that falls outside our expertise or compromises the integrity of our practice.
10. Governing Law
These Terms shall be governed by the laws of the State of California. Disputes arising from these Terms will be handled within the jurisdiction of Los Angeles County.
Contact Us
The Mission Guild
Email: marisa@themissionguild.com
Phone: 310.200.9660
